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FAQ
Place the solar panel where it receives direct daylight, remove any protective film and leave the power switch in the instructed charging position.
Choose an outdoor location with sunlight and gentle air movement, using a secure hook that can support the product without contacting nearby objects.
Check the power switch, allow a full day of charging and make sure surrounding light is low enough for the light sensor to activate.
Wipe the panel and decorative parts with a soft cloth, remove heavy dirt and bring the product indoors during severe weather or long periods of non-use.
Available destinations are shown at checkout. Delivery time and cost vary by destination, item and selected service.
After dispatch, tracking is sent to your checkout email whenever the selected carrier supports shipment tracking.
Yes. Checkout uses an encrypted connection and established payment providers to process payment details securely.
Email support@perfely.com as soon as possible. We will try to help before processing, but changes cannot be guaranteed after fulfillment begins.
Contact us promptly with your order number and clear photos. We will review the issue and arrange an appropriate policy-based resolution.
Eligible items may be returned within 30 days of delivery. Contact us before sending anything back; conditions and exclusions apply.
Product and shipping charges appear at checkout. Local authorities or carriers may assess import taxes or duties unless checkout states otherwise.
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